Abydos Products

Abydos Analyser

Abydos Analyser is the most effective way to analyse, edit, document and graphically present workflow rules within BMC Remedy applications.

Abydos Analyser

Abydos Analyser

Abydos Analyser can be used with any BMC Remedy application, including all ITSM applications and any custom built application. It uses a familiar Visio-based graphical interface allowing developers to view workflow graphically without having to search through lists of workflow objects. 

Product Demonstration Product Demonstration

 

Screenshots
 
Form Relationship Diagram Workflow Diagram Event Flow Diagram
Message Search Field References Broken Workflow Search
Features

Form Relationship Diagrams

Draws the relationships between forms including all workflow that sets or pushes values to/from the related forms. Advanced version allows editing and click-and-drag creation of new workflow objects.

State Change Diagram

Draws a diagram showing all workflow objects related to a specific field including changes in value and qualification references.

Event Flow Diagram

Draws the complete workflow that fires on a specific event such as submit of a form or the press of a button.

Get References

Generates a list of all workflow references to a specified field or menu including push field actions from other forms.

Show Broken Workflow

Generates a list of all broken workflow for a specified form where unresolved references to fields are identified.

Compare Workflow (advanced version only)

Compares the workflow between two different Remedy servers to allow differences to be identified quickly and rectified where necessary.

Performance Analysis (advanced version only)

Provides various options to analyse selected forms and component workflow to help fine-tune your application for optimal performance.

Extended Reporting (advanced version only)

Provides comprehensive reporting on all aspects of one or more forms, including form properties, views and fields with configurable filtering of output.

Key Benefits

Accelerated and reduced cost of development and maintenance through graphical drag-and-drop development environment.

Clear documented workflow presented in graphical format, either in Microsoft Visio, Word or Excel reports that can be used as a base for future reference.

Use to assist with application upgrades by providing in-depth analysis and documentation of legacy systems, gap analysis and baseline documentation of ITSM 7 applications for reference and auditing purposes.

The Problem

Remedy-based applications are often complex with hundreds or even thousands of workflow objects. Finding the required workflow objects and understanding how they interact can be time-consuming and costly.

The Solution

Abydos Analyser connects directly to your Remedy server and graphically displays workflow rules related to the form or field you select. This means that developers can view and edit the workflow rules in a simple graphical environment leading to faster development, diagnosis and resolution of workflow problems.

      Supports Remedy AR version 5.x, 6.x, and 7.x

      Requires Microsoft Visio 2002, 2003 or 2007.