Accelerated and reduced cost of development and maintenance through graphical drag-and-drop development environment.
Clear documented workflow presented in graphical format, either in Microsoft Visio, Word or Excel reports that can be used as a base for future reference.
Use to assist with application upgrades by providing in-depth analysis and documentation of legacy systems, gap analysis and baseline documentation of ITSM 7 applications for reference and auditing purposes.
The Problem
Remedy-based applications are often complex with hundreds or even thousands of workflow objects. Finding the required workflow objects and understanding how they interact can be time-consuming and costly.
The Solution
Abydos Analyser™ connects directly to your Remedy server and graphically displays workflow rules related to the form or field you select. This means that developers can view and edit the workflow rules in a simple graphical environment leading to faster development, diagnosis and resolution of workflow problems.
Supports Remedy AR version 5.x, 6.x, and 7.x
Requires Microsoft Visio 2002, 2003 or 2007.